Unfamiliar procedure
Demonstrate the procedure under observation
An RBT is assigned a prompting procedure they have never used. They watch a short video but have not rehearsed the timing or been observed implementing it. A session using that procedure is scheduled next.
Relevant facts
- The procedure is unfamiliar.
- No performance-based check has occurred.
Tell the supervisor what training is missing and request supervised preparation.
Video demonstration → rehearsal and observed performance check
Ask the supervisor to arrange training and observed practice, or assign qualified support, before the unfamiliar procedure is used with the learner.
A gap after earlier success
Check performance after a change
An RBT previously demonstrated accurate use of a communication device. After a software update changes its layout, two observed practice runs show the RBT cannot find the required response screen reliably. The basic teaching objective is unchanged.
Relevant facts
- Prior competence was documented on the earlier layout.
- Current observed errors affect a required step.
Report the specific gap and obtain focused retraining and a new performance check before unsupported implementation.
Earlier success + changed interface + current errors → renewed support needed
Focus retraining on finding the required screen in the updated layout. Use current observed performance to decide what support is needed while the supervisor arranges safe continuity of service.